All cases are made to order to ensure the highest quality and attention to detail. Typically, your order will ship out within 1-3 business days after production begins. You’ll receive a confirmation email with tracking information as soon as your order is on its way.

Shipping Costs and Delivery Estimates

• Australia (Shipped from AUS): 6.70 AUD, 3 - 5 business days
• United States (Shipped from US): 5.49 USD, 3 - 5 business days
• United Kingdom (Shipped from UK): 2.10 GBP, 2 - 3 business day
• Europe (Shipped from Italy): 6.30 EUR, 5 - 15 business days
• Canada (Shipped from US): 24,40 CAD, 10 - 30 business days
• New Zealand (Shipped from AUS): 6.70 AUD, 5 - 10 business days
• Asia (Shipped from AUS): 4.49 USD, 5 - 10 business days
• Rest of the World (Shipped from UK): 10.99 USD, 10 - 30 business days

3. Why isn't my tracking number accurate or live?

Tracking numbers may take up to 48 hours to update after your package has been shipped. If your tracking still appears inactive after this time, it could be due to delays in the carrier’s system.

Additionally, In some cases, for international shipments, the tracking code may change when transferred to a local courier. If you’re unable to track your package, contact us, and we’ll assist you.

If you entered the wrong shipping address, contact us immediately, and we’ll do our best to update it if the order hasn’t been shipped out.

We ship globally and cover most countries, including the United States, United Kingdom, Europe, Australia, Canada, New Zealand, and Asia. If you're unsure about your location, feel free to contact us for confirmation.

After your order is shipped out, it usually takes about 24-48 hours for any tracking services to update. If no updates are made on your tracking information after 48 hours, please contact our Customer Support Team for more assistance.

We rely on a global network of shipping services (UPS, FedEx, DHL) as well as local postal services (USPS) to get your order to your doorstep as soon as possible. For this reason, tracking is not always available.

If your order is being sent by a trackable service, these details will be included on your orders page as well as on the shipping email we send you.

Your case is custom-made just for you once you place an order. If production has already started, cancellations may not be possible. However, if you need to make changes or cancel, please contact us, and we’ll do our best to assist.

Once your case arrives, you can ship it back to us within 30 days for a refund. Please note that the original shipping cost is non-refundable, and return shipping will be your responsibility.

When you place an order, you’ll have an account to manage your purchases.

Log in to your account to view your order history, check shipping status, and find your tracking number.

As your case is made to order, we’re unable to make changes once production begins.

If your order has not yet entered production, we can cancel it so you can place a new order with your preferred items. However, once production has started, cancellations or changes will not be possible.

Use this text to answer questions in as much detail as possible for your customers.

Use this text to answer questions in as much detail as possible for your customers.

Use this text to answer questions in as much detail as possible for your customers.