Shipping

Order & Shipping Information

Each case is made to order, inspected, and shipped from the hub nearest you.

Order Flow

1. Make – We print, cure, and bag your case.
2. Ship – We hand the parcel to the carrier and email tracking.

Turnaround Time

We make and ship every order within 3 business days. Orders placed after 5 p.m. EST on Friday or on weekends start on Monday.

Shipping Rates & Delivery Estimates

• Australia: 6.70 AUD • 2–5 business days (ships from AUS)
• United States: 8 USD • 2–5 business days (ships from US)
• United Kingdom: 2.10 GBP • 2–5 business days (ships from UK)
• Europe: 7 EUR • 5–15 business days (ships from DE)
• Canada: 19 CAD • 10–30 business days (ships from US)
• New Zealand: 7 AUD • 5–10 business days (ships from AUS)
• Asia: 7 USD • 5–10 business days (ships from AUS)
• Rest of World: 10.99 USD • 10–30 business days (ships from UK)

Duties & Taxes

Import duties, VAT, or customs taxes may apply in some countries. These charges are paid by the customer and are not included in our prices or shipping rates.

Warranty

Every case comes with a 12-month warranty. Read the full terms here.

Returns

You can return unused items within 30 days. Start a self-service return on your account page or read the full policy here.

Tracking

We email your tracking link within 24 hours of dispatch. If you do not see it, check spam or the product page for stock notices.

Service Alerts

Weather or customs can add days. Live updates are on the Passport Shipping Service Alerts page.